Refund policy

Refunds

Review the product, computer requirements, duration, device limit and final amount before paying.

If the wrong amount was charged, access was not delivered, or a verified technical issue prevents the product from working as described, contact support promptly with the product name, payment reference and a clear description.

Consumed processing credits and completed outputs are normally not refundable. Activated subscriptions may also be limited once digital access or included services have been used. Approved refunds follow the original payment route where practical.

Each request is reviewed against activation, usage and support records. Nothing here removes rights under mandatory local consumer law.